Questions & Answers
What is your return policy?
At Insertly, we want you to love your purchase. Since our products are sold through platforms like TikTok and Amazon, all returns and refunds must be processed directly through the platform you purchased from, in accordance with their policies.
That said, we’re here to help! If you are considering a return, we encourage you to contact us first at [your email address] with your order number. Many times, we can resolve issues quickly and make things right without the need for a return.
Please note: Items must be returned through the platform they were purchased on, and we cannot accept direct returns through our website.
How do I choose the right insert for my Kindle?
Selecting the perfect insert for your Kindle is an exciting process. Consider your personal style and the kind of vibe you want to reflect. Whether you prefer a cozy, seasonal theme or a bold, genre-inspired look, we have options to match your mood and elevate your reading experience.